At Lekgor, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not completely happy with your purchase, we’re here to help.

1. Returns

You have [30 days] from the date of purchase to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact us at Lekgorchannel666@gmail.com or call us at 012-661 6396. Please include your order number and a brief explanation of the reason for the return.

Once your return request is approved, we will provide you with a return shipping address. Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within [7-10 business days].

Please note that depending on your payment provider, it may take additional time for the refund to be officially posted.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at Lekgorchannel666@gmail.com or call us at 012-661 6396.

4. Non-Returnable Items

Certain items are non-returnable. These include:

• Gift cards
• Sale items (only regular priced items may be refunded)
• Perishable goods such as food, flowers, newspapers, or magazines

5. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund, please contact us at Lekgorchannel666@gmail.com or call us at 012-661 6396.

6. Shipping

To return your product, you should mail your product to the address provided upon approval of your return request.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Lekgor
Email: Lekgorchannel666@gmail.com
Phone: 012-661 6396